Reliable rides to every doctor's appointment, hospital, or clinic visit.
Save on every ride, every month Annual members get 10% off their first two rides each month, then 5% off every ride after.
Three steps. That's it.
Add your info
Create your account with your address and any needs — a walker, hearing, vision, whatever it is. Just once, ever.
Call before your appointment
No app, no typing. Just call whenever you have an appointment, checkup, or hospital visit.
Go
A driver who already knows your needs picks you up and gets you to your appointment on time.
The rideshare built around your appointments, so you never explain twice.
Your needs, remembered
Tell your concierge once — a walker, hearing loss, low vision, whatever it is — and every driver we send already knows. No re-explaining at pickup.
A call when they arrive
No squinting at a map dot or a car color. Ask for a call the moment your driver pulls up, every time, automatically.
Know the price before you go
Your concierge tells you the full ride cost — fare plus service fee — before you book. No app to squint at, no guessing what it'll come to.
Oxygen, mobility aids, and more
An oxygen tank to secure, a walker to fold, extra time getting settled — tell your concierge and it becomes part of your standing profile.
Get started
Ready when you are
Leave your mobile number and we'll help you set up your account and book your first ride. Or call us directly at 844-900-1056.
Every driver already knows what your appointment needs
During setup, your concierge notes what matters — a walker or cane, an oxygen tank, hearing or vision needs, extra time getting in and out, anything at all.
From then on, it travels with every ride automatically. You never explain it again.
Request a call the second they arrive
Turn it on once in your ride preferences, and your driver calls instead of texting or leaving you to spot a car in a parking lot.
It's one of the small preferences your concierge sets up for you — no need to ask for it ride after ride.
Every detail confirmed out loud
Before every trip, your concierge confirms your pickup, the exact hospital or clinic entrance, and any special instructions out loud — nothing gets typed into an app and hoped for the best.
Updates can also be texted to a family member you choose, so someone else always knows where you are.
A few details that make every appointment easy
Round trips, built in
Book a ride there and one back — no need for anyone to tag along for the whole appointment.
Transparent pricing
Annual membership is $119 a year, which comes to $9.92 a month. Annual members get 10% off their first two rides each month and 5% off every ride after that. Prefer monthly? That's $24 a month with 5% off your first two rides. Discounts are applied automatically before you book, up to $5 off per ride.
Schedule and save repeat rides
Dialysis three times a week, physical therapy on Tuesdays, the same specialist every month — save it once and book it in seconds.
Loop in family, on your terms
Choose to share ride updates with family or not — it's entirely up to you.
Frequently asked questions
Do I need an app?+
No. You book by calling Meela. If you can make a phone call, you can book a ride.
What if I use a walker, cane, or oxygen tank?+
You tell your concierge once, during setup. From then on, it's saved to your profile and every driver we send already knows what to expect — you never have to mention it again.
Can you take me to a hospital or clinic with multiple buildings or entrances?+
Yes. Tell your concierge the exact entrance, building, or department, and it's confirmed with you and your driver before pickup — no guessing which door to wait at.
Who actually drives?+
Rides are provided through a licensed, insured rideshare network. Your concierge relays your needs before pickup, so whoever picks you up already knows what to expect — you never have to explain it yourself.
How much does it cost?+
Annual membership is $119 a year ($9.92 a month), monthly membership is $24 a month, and each covers the concierge experience only. Ride prices are not included. The fare is passed through directly from the transportation network that provides your ride, whether that's Uber or Lyft, plus our service fee. Both are shown to you before you book, and the full fee schedule is at meela.ai/pricing. Members also save on every ride: annual members get 10% off their first two rides each month and 5% off every ride after, and monthly members get 5% off their first two rides, up to $5 off per ride.
Is there a free trial?+
There's no trial. Every membership comes with the Meela Promise: 14 days to love it, or your money back.
Can I ask my driver to call when they arrive?+
Yes. Turn it on once in your ride preferences and it applies automatically to every future ride.
Is this just for me, or can family sign up on my behalf?+
This page is set up for you to sign up for your own rides. If a loved one or a senior living community wants to set it up for you instead, they can do that separately.
Stop worrying about getting to your appointments.
Membership gets you a concierge who knows your needs and handles the calling, for every doctor's visit, hospital trip, and clinic appointment. And every month you're a member, you save on your rides.