Reliable rides to every doctor’s appointment, hospital, or clinic visit.
No app needed. Just call.
Join the hundreds who signed up this month.
The rideshare that remembers, so you never explain twice.
- Book one way or round trip, now or up to 30 days ahead.Great for hospital trips, specialist visits, and follow-up care.
- We make sure your driver knows your care needs.A walker, an oxygen tank, extra time getting settled, whatever it is.
- Human support when you need them, 6:30am to 10pm ET, every day.
Stop worrying about rides.
$8.25 a month, billed yearly at $99, or $19 month to month. Your membership starts with a 3-day free trial. Rides are paid per trip: the fare plus a Meela service fee. See pricing
- Every detail confirmed out loud.The exact hospital entrance or department, before you go.
- Your driver calls you the moment they arrive.
- Hear the full price before you book.
Three steps. That’s it.
- Set up onceAdd your address and anything drivers should know, like a walker, an oxygen tank, or hearing needs.
- Call before your appointmentNo app and no typing. Call whenever you have an appointment, checkup, or hospital visit.
- GoA driver who already knows your needs picks you up and gets you there on time.
Frequently asked questions
Do I need a smartphone or an app?
No. Meela works entirely by phone call. If you can make a call, you can get a ride.
What if I use a walker, cane, or oxygen tank?
Tell us once, during setup. From then on, it’s saved to your profile, and every driver we send already knows what to expect.
Can you take me to a hospital or clinic with multiple buildings or entrances?
Yes. Tell us the exact entrance, building, or department, and it’s confirmed with you and your driver before pickup.
How much does it cost?
Membership is $8.25 a month, billed yearly at $99, or $19 month to month. Each ride is the fare plus a Meela service fee, and we tell you the full price before you book. Members get $10 off a round trip every month.
When do I pay?
You add a card when you set up your account, and your membership starts with a 3-day free trial. You only pay for a ride after you hear the price and say yes.
Do you serve my area?
Meela is available across 95% of the country. Only the most rural areas are not covered yet, and we check your address when you sign up.
Is Meela covered by insurance or Medicare?
Meela is self-pay, so no insurance is needed. We do not bill Medicare or Medicaid.
Can my family book rides for me?
Yes. Family can help you sign up and book rides. We just need to hear your okay once, directly from you.
Can you send a wheelchair-accessible van?
Not yet. If you use a wheelchair and can’t transfer into a regular car, we’ll add you to our waitlist for wheelchair-accessible vehicles. If you use a walker or cane, your driver will know before they arrive.
Can I talk to a real person?
Yes. Real people answer 6:30am to 10pm ET, every day, at 1-844-415-5550.