Last updated: November 5, 2026

These Referral Program Terms are the Referral Program Terms described in Sections 5.6 and 11.10 of the Meela Consumer Terms of Use (the "Terms") between you and Meela, Inc. ("Meela," "we" or "us"). They are part of the Terms. Capitalized words not defined here have the meanings given in the Terms and the Concierge Service Terms.

1. Who can refer. Any member with an active, paid Membership in good standing.

2. Who can be referred. Someone 18 or older who has never had a Meela account, does not live at the referrer's address, and lives where Meela is available.

3. How it works. The new member gives the referrer's name or referral code when they join, by phone or online. Meela only contacts a referred person after they reach out to us. Do not give us anyone's phone number or email so we can contact them, and only share your code with people who would welcome hearing from you.

4. Rewards. When the new member's first membership payment succeeds, the referrer and the new member each receive $25 in Meela Credit.

5. Using Meela Credit. Meela Credit applies to rides and Requests, including Third-Party Provider charges, delivery costs and Meela concierge fees. It cannot be used for membership fees. Credit has no cash value, cannot be transferred or sold, and is not refundable in cash.

6. Expiration and limits. Meela Credit expires 12 months after it is issued. A referrer can earn up to 10 rewards ($250) per calendar year.

7. Reversals. If the new member's first membership payment is refunded, including under the Meela Promise, or charged back, both $25 credits are reversed. If the new member has already used their credit, we will deduct the amount used from their refund. A referrer's credit that has already been used will not be clawed back.

8. Fair use. No self-referrals, duplicate or fake accounts, referrals within a household, or paid advertising using Meela's name. We may withhold or remove credit, and close accounts, if we believe the program is being misused.

9. Disclosing your reward. If you recommend Meela publicly, including on social media, say that you receive credit for referrals.

10. Taxes. You are responsible for any taxes on rewards you receive.

11. Sponsored memberships. Memberships paid by a Care Entity or other partner do not earn or trigger referral rewards unless the partner program says so.

12. Changes. We may change or end the program at any time. Credit already issued stays usable until it expires.

Contact. Questions about the referral program? Email support@meela.ai or call (844) 900-1056.