Meela Safety Policy

Updated March 30th, 2026

On the system level, Meela regularly conducts simulations across thousands of conversations and scores the error rate for quality and reporting purposes.

During each and every conversation, if anything comes up during the conversation that is threatening to them or anyone else, we refer them to 911 or an applicable crisis line.

How to contact us

  • Email: support@meela.ai
  • Mail: 169 Madison Ave STE 15551
  • New York, NY 10016
  • Phone: 833-976-3352