Everything that governs your use of Meela, in one place. If you have a question about any of these documents, email support@meela.ai or call (844) 900-1056.

For Meela members

• Consumer Terms of Use: the main agreement between you and Meela, including how disputes are resolved.
• Membership Terms: plans, automatic renewal, the Meela Promise and how to cancel.
• Concierge Service Terms: how Meela arranges food, groceries, home services, tech help and other errands as your agent.
• Referral Program Terms: how the give $25, get $25 referral program works.
• Privacy Policy: what information we collect, how we use it and who we share it with.
• Cookie Notice: how we use cookies on our websites and how to change your choices.
• Safety Policy: how Meela monitors quality and responds when a safety concern comes up on a call.

For residents of partner communities

• Care Entity End User Terms of Use: the terms for residents whose Meela access is provided by their community or care provider.
• End User Privacy Notice and Consent Form: how resident information is collected, used and shared.
• Privacy and consent overview: our approach to consent, privacy and managing your choices.